Cognizant CCP PLM team named a Leader in Worldwide Manufacturing Product Lifecycle Management Consulting

Managing product lifecycles and innovation is like juggling a couple of dozen balls – on stage, with a critical audience. It might entail launching products in multiple countries, maintaining support from development to retirement, integrating processes across any number of platforms and providers, and applying analytics to keep decisions sharp every second of the way. […]

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Rebooting retail: why the experience mindset is the new retail therapy

Digital transformation has hit traditional retailers hard. Walk through the high street of virtually any town, and you’ll see shuttered premises that are testament to an industry shaken to its core by eCommerce. In Switzerland, retail sales are essentially flatlining. Online sellers, meanwhile, are doing a brisk trade. Performance far outstrips that of bricks-and-mortar stores. […]

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The culture cure for digital

Investing millions in a company’s digital journey is money wasted if the workforce isn’t onboard. As management guru Peter Drucker once said, culture (still) eats strategy for breakfast.   Unfortunately, culture is stubbornly resistant to change, even when it is at odds with the variety of work styles emerging in the digital economy. A 2017 […]

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Smarter, simpler, more direct: how video is reinventing insurance claims workflows

Video technology is changing the game in insurance, with the manually heavy claims management process a prime target for overhaul. Cost savings are by no means the only incentive: video is an opportunity for insurers to engage directly with their customers. By breaking dependencies on local adjusters and other intermediaries, video opens up direct lines […]

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New year, new authenticity?

It’s the season for New Year’s Resolutions. Apart from the usual join-a-gym, run-a-marathon, learn-a-language intentions, many people see January as the time for a fresh start at work. Here’s a deceptively simple idea for workplace resolutions: this year, we should be ourselves.

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